IBM Server Maintenance UK
IBM SERVER SUPPORT: HARDWARE MAINTENANCE & SUPPORT SERVICES.
- Affordable IBM Server Maintenance Packages.
The highest level of service contracts, at 50% of the cost! - Tailored IBM Server Maintenance Agreements.
We work with you to tailor agreements to your requirements. - Highly Qualified Field Engineers.
Our Field Engineers are highly skilled & fully qualified.
Need Emergency IBM Server Maintenance or Repair?
CONTACT US NOW, to see what we can do to get your servers back up and operational?
Call us now 01962 600666 or click the button to request a quick quote.
24/7 Help Desk
An effective call management and communication system to log and track all service requests to ensure that they are distributed to the engineers responsible.
Remote Analysis
Specialist Remote Technical Support to initially analyse your situation and root cause, then create the most effective action plan for speedy resolution - the first time.
Top Field Engineers
A highly skilled, UK wide force of IBM Server Maintenance Field Engineers are able to deploy quickly to complete the repair and ensure a return to full operational status.
Fast Parts Supply
A comprehensive parts stocking, supply and delivery chain is in place to meet the service levels that you choose. We can supply any spare part within 24 hours.
IBM Server Maintenance Methods
We offer a range of service delivery methods, as well as response and fix options that allow you to build a service map that fits your configuration - and your budget.
The service is flexible and allows you to choose the right level of support for your most critical hardware components and a lower level where perhaps a slightly longer outage is not as critical and allows you to align your hardware budget to the service levels required.
All of these selections apply to upgrades to base warranty as well as to post-warranty maintenance, so can increase the support supplied to products you consider critical during their warranty period also.
ServicePacs for Warranty and Maintenance Upgrades are also available.
Our Service
We provide the same level of service contracts that are provided by the original supplier but at 50% of the cost. For highest availability, a range of committed service options are available with guaranteed response or fix time contracts and SLA's.
Delivering the best hardware support to your business is a combination of several key components.
IBM Server Maintenance Benefits
By appointing Server Maintenance UK to care for your systems, your business benefits in many ways, whilst relieving the strain on your team.
Skilled Engineers
Highly qualified teams of support engineers.
Multi-Vendor
Multi-vendor Support, includes HP, Dell, Sun, IBM.
24/7 Help Desk
24/7 Service Desk, available 365 days a year.
Rapid Response
Rapid Response Team for critical support options.
Server Recovery
"Return to service" - up to latest back up.
Fully Qualified
Latest and most current qualifications.
Tailored SLAs
Single SLA or Multiple agreements to suit.
Remote Analysis
Problems found & Plans created remotely.
Up to 2 hr Fixes
Choose from 2 hour and 4 hour repair times.
Great Value
The best level support at 50% of the cost.
Options
Providing a High Quality IBM Server Maintenance service is of paramount importance to ensure your Line of Business applications are always available.
Our engineering services can include Installation and configuration if required as well as Maintenance and Repair services.
Long Term Support
We provide 24 x 7 IBM Server Maintenance with 4 Hour & 2 Hour Fixes options for Dell, IBM, HP and Sun Servers and hardware solutions.
When hardware maintenance is no longer provided or supported by the original manufacturer, we can offer hardware maintenance including Parts and Labour or just for parts only. Most hardware manufacturers stop support after 3 Years has elapsed from the purchase date.
We supply replacements parts within 24 hours where required and we maintain a supply of spares for all the contracts that we support.
As a supplier of servers and services ourselves, we have found this service is first class and the terms of purchase very flexible ...
Very customer focussed and go above and beyond. I would certainly recommend company that needs Hardware, Hardware Advice and Hardware Support...
Support For IBM Servers Request A Quote
We provide Server Maintenance and Support for IBM Pseries, Xseries Servers and Storage.
- IBM X-series server models include X3400, X3200, X3500, X3550, X3650, X3850
- IBM Storage system models include EXP3524, DS3524, StoreWise V7000, DS4000, EXP710, EXP3000, EXP400
Our partners
We work with and are authorised to repair and maintain some of the biggest names in the industry.
